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Frequently Asked Questions


Cancelling Your Subscription: Subscription plans can be cancelled at any time through the customer dashboard. If your subscription has already been renewed for the given month, the cancellation will be effective for the remaining shipments. Each subscription account will expire after 12 months.

Subscription Adjustments: You can upgrade/downgrade your subscription frequency and products at any time through the customer dashboard. If your subscription has already been renewed for the given month, the subscription change will be effective for the remaining shipments.

Are you crazy? No, never!

All of our products are vegan but three. The following two products use certified organic raw Honey for its healing and nutritional value to the skin: Honey C Lip Balm, Skin Detox Exfoliating Mask.

Yes, all but one! Our Cayenne Aidtopical pain treatment oil is based on Cayenne Pepper and Cayenne Pepper is a controversial spice during pregnancy. Some researchers claim that consumption of Cayenne Pepper during pregnancy is not recommended.

We are taking precautions and we don’t recommend using our Cayenne Aid during pregnancy and breastfeeding times.

We highly suggest trying out travel sizes of our products. If you need help on how to choose the right products for your specific skin's needs, please do a free skincare consultation with the founder, Lenka. This includes products, and you only need to cover the shipping.

Toxic and harmful chemicals like parabens, aluminum, sulfates (sodium lauryl sulfates), phthalates, mercury, lead, petroleum, synthetic emulsifiers, fillers and colors are NOT used in our products.

NC products are based on pure and high quality natural ingredients like Shea Butter, Coconut Oil, Rosehip Seed Oil, Olive Oil, Jojoba Oil and more.

Here at Natura Culina we are very picky about the ingredients we use so we always look for high quality ingredients available for our products. The raw ingredients we use come from different regions and different plants all over the world. Our suppliers provide us with the highest quality raw material available. Natura Culina stands for transparency  and truthfulness in labeling and that is why of ALL of our ingredients are always listed with each product.

All of our products are made in small batches to assure freshness. We don’t use any synthetic preservatives. Your products will last up to 24 months if you store them away from direct sunlight and at room temperature or below. Remember! NC products are made to be used and enjoyed daily, they are not made to be stored in your bathroom cabinets.

We use walnut shell powder in or Skin Detox Exfoliating Mask as a natural exfoliating particles. Tamanu Oil in our Botanical Face Oil and Argan Oil in ourSkin Detox Exfoliating Mask are nut oils. Although they are generally considered safe when it is used topically we recommend consulting your doctor if you have nut allergies.

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